Assistant Golf Professional

9 August 2019

Category:
Country: USA
State: Alabama

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Assistant Golf Professional
Golf facility in Dothan, Alabama is looking for an Assistant Golf Professional.

Position Overview:
To assist the Director of Golf and Head Professional in managing the day to day golf operations in a manner which supports good business practices while providing superior customer service. In the absence of the Director of Golf and Head Professional, the Staff Professional will make the necessary decisions to ensure the continued enjoyment of the facility by our patrons.

Essential Responsibilities:
• Job Knowledge – Exhibits the ability to learn and apply new skills; requires minimal supervision; displays understanding of how job relates to others; leans on the head professional and the Director of Golf for assistance.
• Problem Solving – Identifies, reports and resolves problems as required; demonstrates an attention to detail; develops creative alternative solutions; uses reason even when dealing with managing expectations.
• Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
• Communications – Expresses ideas and thoughts both verbally and in written form; exhibits good listening and comprehension; keeps others adequately informed; Listens and comprehends message provided.
• Cooperation – Exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.
• Managing Customer Focus – Promotes customer focus; provides training in customer service delivery.
• Teamwork – Exhibits objectivity and openness to others’ views; gives and welcomes feedback; Contributes to building a positive team spirit; puts the success of team above own interests; supports everyone’s efforts to succeed.
• Written Communication – Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.
• Performance Coaching – Defines responsibilities and expectations; gives performance feedback; motivates for increased results; recognizes contributions.
• Team Leadership – Fosters team cooperation; supports team roles and responsibilities; ensures progress toward goals; acknowledges team accomplishments.
• Delegation – Delegates work assignments; matches the responsibility to the person; Gives authority to work independently; manages expectations and monitors delegated activities; Provides recognition for results.
• Leadership – Exhibits confidence in self and others; inspires and motivates others to perform well; gives appropriate recognition to others.
• Managing People – Takes responsibility for subordinates’ activities; provides regular performance feedback; develops subordinates’ skills and encourages growth; fosters quality focus in others; Improves processes, products, and services. Continually works to improve supervisory skills.
• Recruitment & Staffing – Exhibits sound interviewing skills; presents a positive, realistic view of the organization; makes quality hiring decisions.
• Ethics – Treats people with respect; keeps commitments; inspires the trust of others; Works with integrity and principles; upholds organizational values.
• Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values;
• Adaptability – Adapts to changes in the work environment; manages competing demands.
• Personal Appearance – Dresses appropriately for the position; keeps self well-groomed.
• Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
• Initiative – Actively pursuing PGA Membership and a career as PGA Class A member.
• Judgment – Displays willingness to make decisions; exhibits sound and accurate judgment.
• Safety and Security – Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Requirements:
One year certificate from a college or technical school.
2 years related experience or training; or the equivalent combination of education and experience.
Enrolled into the PGA Apprentice program and has past their Player’s Ability Test or scored high enough to obtain their level one study materials.

Compensation:
$27,000.00 – $32,000.00 per year.

How to apply:
Please send your resume and cover letter to the email provided.

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