Golf Shop Operations Assistant

8 May 2019

Category:
Country: USA
State: Arizona

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Golf Shop Operations Assistant
Golf course in Phoenix, Arizona is looking for a Golf Shop Operations Assistant.

Position Overview:
This person will assist with overseeing the overall day-to-day operation of the golf shop and will ensure that all guest needs are met, and the golf experience exceeds their expectations by providing exceptional service and hospitality. The golf operations assistant will lead by example in the interaction with guests and be instrumental in generating and up selling of retail sales as well as assisting in the preparation and execution of golf events.

General Description of Duties and Responsibilities:
• Ensure guests are well served, and maintain maximum levels of customer satisfaction.
• Responsible for supporting all duties related to tournament coordination.
• Ensure proper procedures are followed, as outlined, in the day-to-day operation of the golf shop, e.g., opening / closing, inventories, cash controls etc.
• Assist in the orientation and training of all new hires for the golf shop.
• Assist in day-to-day operational duties with fellow associates including guest services.
• Work closely with the merchandise manager to ensure that golf shop, storage areas and merchandise displays are well maintained and fully stocked at all times.
• Starting and maximizing daily play for 9 and 18 hole play
• Schedule tee times and answer guest questions / concerns.
• Compile all guest information accurately for customer database.
• Use standard operating procedures and perform all duties as outlined.
• Represent golf club in a professional and courteous manner at all times.
• Assist in updating and maintaining all club social media platforms
• Assist with duties specific to the First Tee program
• Perform any reasonable tasks assigned by a manager.

Requirements:
High school diploma required at a minimum.
Must speak and write English language fluently.
Must have the ability to perform mathematical calculations involving fractions, decimals and percentages, and to retrieve information from technical sources.

Compensation:
$13.00 per hour.

How to apply:
Please send your resume and cover letter to the email provided.

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