Full-time Head Golf Professional

3 May 2019

Category:
Country: USA
State: Florida

Apply for this job.

Click the button below to apply for this job.

Apply Now Already have an account? Log in first

Full-time Head Golf Professional
Golf Course in Denver, Colorado is looking for a Full-time Head Golf Professional.

Position Overview:
Assists the Director of Golf in managing the overall daily golf operation, including golf shop, retail services, food and beverage services and the driving range areas. Directs and works with managers and employees to ensure guest and employee satisfaction while striving to maximize the financial performance of the department.

Core Work Activities:

Managing Golf Operations and Budgets
• Helps to ensure cash control policies are in place and followed by all Golf team members.
• Stays actively involved with overall property goals and initiatives (e.g., project teams, property committees, community involvement).
• Ensures all employees have the proper supplies, equipment and uniforms.

Ensuring Exceptional Customer Service
• Assists the Director of Golf in meetings with guests on an informal basis at “check-in” and/or upon course completion to obtain feedback on quality of course, service levels and overall satisfaction.
• Sets a positive example for guest relations.
• Handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Ensures employees understand expectations and parameters for service performance.
• Observes service behaviors of employees and providing feedback to individuals.
• Strives to improve service performance.
• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.

Conducting Human Resources Activities
• Assists with the recruiting and hiring of Golf team members with the appropriate skills.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
• Celebrates successes and publicly recognizing the contributions of team members; ensuring employee recognition is taking place on all shifts.
• Adjusts staffing levels and services to meet customer demand and budget expectations.
• Participates in the development and implementation of corrective action plans.
• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicates expectations, recognizing performance, and produces desired results.
• Assists and directs the professional staff in the proper handling of all day-to-day golf events, functions and customer course play.
• Implements property safety awareness programs to ensure a safe work environment for employees and guests.
• Participates in employee progressive discipline procedures.
• Ensures employees are cross-trained to support successful daily operations.
• Brings issues to the attention of the Director of Golf and Human Resources as necessary.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Requirements:
High school diploma or GED; 2 years experience in the golf/course management or related professional area; Professional Golfers Association (PGA) member or apprentice.
2-year degree from an accredited university in Business Administration or related major; Professional Golfers Association (PGA) member or apprentice; no work experience required.

How to apply:
Please apply via the URL provided.

« Back to the Golf Jobs listings

Other golf jobs in Florida:

NewOutside Golf Services Supervisor - Palm Beach Gardens, Florida

Country Club in Palm Beach Gardens, Florida is looking for an Outside Golf Services Supervisor.

NewSummer Golf Course Intern - Orlando, Florida

Country Club in Orlando, Florida is looking for a Summer Golf Course Intern.

NewAssistant Golf Course Superintendent - St. Augustine, Florida

Country Club in St. Augustine, Florida is looking for an Assistant Golf Course Superintendent.

NewAssistant Golf Course Superintendent - Osteen, Florida

Golf Course in Osteen, Florida is looking for an Assistant Golf Course Superintendent.

NewAssistant Golf Course Superintendent - Boca Raton, Florida

Golf Course in Boca Raton, Florida is looking for an Assistant Golf Course Superintendent.

NewGolf Course Superintendent - Davenport, Florida

Golf Club in Davenport, Florida is looking for a Golf Course Superintendent.

New2nd Assistant Golf Course Superintendent - Amelia Island, Florida

Golf Club in Amelia Island, Florida is looking for a 2nd Assistant Golf Course Superintendent.

NewAssistant Golf Course Superintendent - Wellington, Florida

Golf Club in Wellington, Florida is looking for an Assistant Golf Course Superintendent.

NewAssistant Golf Course Superintendent-in-Training - Naples, Florida

Country Club in Naples, Florida is looking for an Assistant Golf Course Superintendent-in-Training.

NewAssistant Golf Course Superintendent-in-Training - Palm Beach, Florida

Country Club in Palm Beach, Florida is looking for an Assistant Golf Course Superintendent-in-Training.

NewAssistant Golf Course Superintendent - Largo, Florida

Golf Club in Largo, Florida is looking for an Assistant Golf Course Superintendent.

« Florida Golf Jobs

Other jobs in this category:

Head Golf Professional - Moscow, Idaho

Public university in Moscow, Idaho is looking for a Head Golf Professional.

Head Golf Professional - Shelton, Washington

Golf club in Shelton, Washington is looking for a Head Golf Professional.

Head Golf Professional - Birmingham, Alabama

Public golf course in Birmingham, Alabama is looking for a Head Golf Professional.

Full-time Head Golf Professional - Sea Island, Georgia

Golf facility in Sea Island, Georgia is looking for a Full-time Head Golf Professional.

Head Golf Professional - Sunrise Beach, Missouri

Golf Club in Sunrise Beach, Missouri is looking for a Head Golf Professional.

Full-time Head Golf Professional - Oconomowoc, Wisconsin

Golf Club in Oconomowoc, Wisconsin is looking for a Full-time Head Golf Professional.

Full-time Head Golf Professional - Long Grove, Illinois

Country club in Long Grove, Illinois is looking for a Full-time Head Golf Professional.

« View More