Seasonal Assistant Golf Professional

26 April 2019

Category:
Country: USA
State: Nevada

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Seasonal Assistant Golf Professional
Golf Course in Incline Village, Nevada is looking for a Seasonal Assistant Golf Professional.

Position Overview:
Checks-in arriving golfers, calls golfers to the tee and processes pro shop sales at the District’s Championship and Mountain Golf Courses. Supervises Pro Shop, Interns, Starter/Rangers and Outside Services when Manager on Duty by performing the following duties.

Duties:
1.
Provides excellent service to customers and business partners in a courteous, professional and pleasant manner.
2. Updates tee sheets; manages and tracks tee-time allocations at both Courses by inputting data in the POS system; allocating tee-times among local golf clubs, passholders, residents, non-residents, charities and outside groups in accordance with the District’s allocation policy as established by Board of Trustees.
3. Checks-in golfers, club members and tournament groups; calls golfers to the No. 1 and 10 tees.
4. Charges appropriate and accurate green fees based on the rate schedule for residents, nonresidents, high season, shoulder season, twilight play, etc.
5. Coordinates tournament play, including tournament set-up, implementation and scoring, as assigned.
6. Operates complex point-of-sale (POS) cash registers to process pro shop sales; accepts cash or credit card payments; makes change as needed and implements special discount programs as directed.
7. Books tee times on day of play, based on availability and processes appropriate charges for “no shows” according to established cancellation policy.
8. Records special account charges as appropriate to resident book accounts, club member accounts, local lodging suppliers, etc. Maintaining a variety of report data including clubs, complimentary play, employee play, standby play, etc.
9. Reconciles and balances POS registers daily; prepares cash banks for next day’s business; deposits daily receipts and processes charge payments electronically.
10. Communicates frequently with Starters/Rangers to ensure effective and efficient operations are in place to meet customer service standards and tee time schedules.
11. Responds to and resolves customer inquiries and complaints; interfaces with customers to promote customer service and satisfaction.
12. Actively sells and promotes sales of all merchandise and restocks pro shop merchandise as needed.
13. If enrolled in the PGA as an apprentice, must remain current and on the proper time frame for achieving membership to the PGA of America. These time frames are consistent with company policy.
14. Provides golf instruction to customers, club fitting, equipment sales, demo days, clinics and other services as needed; assisting the Teaching Professional with the Jr. Golf program as needed.
15. Ability to work at either golf course, with a sound cross training foundation of all golf departments (i.e. carts, range, marshaling, starting, etc.).
16. Actively promotes the game of golf.
17. Prepares special orders by completing and processing order forms.
18. May be assigned duties of Starter at No. 1 and/or No. 10 tee, thereby assuming the essential duties contained in the Starter job description.

Requirements:
High school diploma or general education degree (GED) and three months related experience in a customer-service environment; or equivalent combination of education and experience.
Prior experience operating a point of sale (POS) system very helpful; knowledge of the game of golf and the Lake Tahoe area also helpful.
Valid driver’s license.
Minimum of 18 years of age at time of hire. It is the employee’s responsibility to maintain all required certifications and licenses and to report any changes to the supervisor.
To qualify as PGA Assistant, must be enrolled with Professional Golf Association (PGA) of America and successfully complete the PGA playing ability test.
Good communication and customer service skills; ability to deal tactfully and courteously with the public; ability to maintain composure when dealing with irate customers; ability to handle cash accurately, honestly and safely; ability to deal with changes circumstances in a positive manner and ability to work a schedule which includes weekends and holidays.

Compensation:
$10.00 – $12.00 per hour.

How to apply:
Please send your resume and cover letter to the email provided.

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