Part-time Junior Customer Fulfillment Golf Associate

10 April 2019

Country: USA
State: Kentucky

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Part-time Junior Customer Fulfillment Golf Associate
Golf club rentals in Louisville, Kentucky is looking for a Part-time Junior Customer Fulfillment Golf Associate.

Position Overview:
Help with our eastern US customer fulfillment effort from our prospective Louisville office, which you would help establish. To begin with, you’ll likely work in-person with a full-time Customer Fulfillment Manager, and remotely with our CEO, CTO, and Customer Fulfillment Team. You’ll be part of a vibrant young company and have a significant impact on its growth.

• Prepare customer orders.
• Be point of contact for our customers, ensuring they’re happy with our service, by speaking with them over phone, chat, text, and email.
• Respond to email inquiries and requests.
• Clean and maintain the inventory of golf equipment.
• Manage relationships and communications with customers leading up to and during the delivery and return of equipment.
• Maintain customer database.
• Facilitate the smooth return of equipment from customers’ delivery destinations.
• Perform other tasks and projects as assigned by CEO or CTO.

The company is targeting an April 15th start date for this role, but may be able to accommodate an earlier or later date.

Excellent written and spoken English.
Comfort interacting with customers via phone, chat, text, and email.
Familiarity with business software (e.g., Google Mail and Drive, Dropbox, Slack) and ability to pick up new software quickly.
Attention to detail.
High level of organization.
Familiarity with social media.
Driver’s license and clean driving record.
Ability to work as part of a team and to take initiative to work independently.
Eagerness to learn and contribute.
Bachelor’s degree, obtained or being pursued (preferred).
Bonus: familiarity with and/or interest in golf.
We will need the candidate to be flexible with the daily work timing at the beginning of the engagement.

If you have experience in any of these areas, or if any of these areas of focus are particularly interesting to you, please mention them in your cover letter:
ـ Videography and/or video editing.
ـ Photography and/or photo editing.
ـ Helping to maintain a professional social media account.
ـ Business development/sales.
ـ Brainstorming and devising logistics optimizations.

Payments will be at biweekly intervals.

How to apply:
Please send your resume and cover letter to the email provided explaining why you’re interested and why you’re a good fit. Applications without a cover letter will not be considered.

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