Assistant Golf Professional

13 March 2019

Category:
Country: USA
State: North Carolina

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Assistant Golf Professional
Golf Club in Bald Head Island, North Carolina is looking for an Assistant Golf Professional.

Position Overview:
Essential Responsibilities:

Member Relations:
1. Welcome on arrival.
2. Welcome members and guests by name before they greet you.
3. Ensure that all members and guests are greeted and welcomed in a professional and courteous manner.
4. Ensure member and guest enjoyment during their stay at the club by providing knowledgeable, well trained, attentive, hospitable team atmosphere.
5. Wish a fond farewell and look forward to seeing them on the island again soon.
6. Ensure member and guest enjoyment during their stay at the club by providing knowledgeable, well trained, attentive, hospitable team atmosphere.

Day to Day Operations:
1. Maintain quality and pricing by the standards.
2. Answer questions and provide assistance and information to customers.
3. Answer telephones to schedule future starting times and communicate information in a pleasant and professional manner.
4. Responsible for telephone service management and associated member services
5. Assist in overseeing range maintenance and supplies.
6. Administer and track all preventative cart fleet maintenance.
7. Administer and control all bag room activity as it pertains to club rentals, guest bag storage, and member bag storage.
8. Ensure the “pace of play” standard is maintained daily.
9. Indirectly manage and supervise the Outside Operations Supervisor.
10. Maintain professional conduct and dress code at all times.

Merchandising Operations:
1. Maintain quality and pricing by the standards.
2. Assist customers at point of sale.
3. Assist Head Professional with monthly inventories.
4. Ensure that the displays are kept at par stock inventory levels at all times and that the appearance of the displays meet or exceed the standards.
5. Receive and record all incoming inventory and merchandise.
6. Place all special orders.
7. Approve invoices for payment.
8. Track and conclude special orders.
9. Maintain DMS Pro shop computer system.
10. File and prepare purchase orders/POS receiving log/invoices for payment.

Display Design and Presentation:
1. Assist in the development of standards and maintain responsibility for cleanliness and appearance of Golf Shop storage areas and merchandise displays.
2. Seek out new and inventive ways to display and show inventory.
3. Golf shop flow and traffic pattern effectiveness.
4. Plan and execute low key merchandise promotions including holiday and special sales.
5. Study other retail operations for successful design and display techniques and strategies.
6. Ensure conditions in golf shop including cleanliness, sizing, folding and organization.

Teaching:
1. Provide individual instruction for members and their guests.
2. Work with recreation department on weekly Junior Clinic.
3. Provide weekly clinics for Ladies, Men and new golfers.
4. Utilize Trackman during instructional clinics and fittings.

Tournament Management:
1. Promote member events.
2. Become proficient with Golf Genius Software.
3. Member event preparation; sign ups, scorecards, rules sheet.
4. Record and maintain tournament results.
5. Assist with outing preparation; cart signs, scorecards, rules sheet.
6. Operate computer tournament programs.

Handicap Supervision:
1. Manage GHIN System Computer.
2. Assist members with score entries.
3. Monitor all member scores, reports, and billing.

Playing:
1. Play with members and their guests.
2. Compete in events and pro/am.
3. Play with juniors.

Requirements:
Bachelor’s degree preferred.
Must be in good standing PGA Member or Level 3.
Minimum 3 years of experience in the private club operations.
High attention to detail and great organizational skills.
Excellent interpersonal, written and oral communication skills; skilled in calligraphy.
Courteous and enthusiastic attitude with the ability to work as a team.
Requires a polished and professional demeanor in manner and appearance.
Ability to lift 50lbs, work in inclement weather, and stand for prolonged periods of time.
Background in golf education and private club operations.
Teaching and coaching skills and experience.
Team oriented person willing to work across departments.
Accomplished and courteous player with the ability to play with all member skill levels.
Detailed knowledge of golf industry standards and retail shop operations.
Must be proficient in Club Repair.
Computer skills (Excel, Word, Publisher, POS System, Golf Genius).

Compensation:
$15.00 – $17.00 per hour.

How to apply:
Please send your resume and cover letter to the email provided.

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