Outside Golf Services Manager

31 August 2018

Country: USA
State: Missouri

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Outside Golf Services Manager
Golf Club in Kansas City, Missouri is looking for an Outside Golf Services Manager.

Position Overview:
Outside Golf Services Manager oversees and orchestrates daily outside operations, functioning as a leader and consultant for the Player Services Team.

Essential Responsibilities:
● Contact local colleges, golf coaches and personal contacts for potential job opportunities with FiveStar Lifestyles.
● Interview and train new associates, as well as get them the correct uniform and other essential tools.
● Assist with both long-term and short-term budgeting and financial planning for the Player Services Team.
● Create a Player Services work schedule consisting of a two week period, ensuring that there are enough associates each day to cover all
daily needs and special events, as well as assign daily responsibilities and closing duties.
● Work in conjunction with the Food & Beverage Team to build smooth crossover functions during day-to-day activities and events.
● Oversee the golf cart fleet upkeep by scheduling necessary personnel to come fix any issues, ensuring that all carts, shuttles, work horses
and ranch pick-ups are running with exceptional quality.
● Collaborate with Golf Operations to initiate new programs, as well as follow-up with the Head Golf Professional during implementation.
● Develop new and exciting amenities to enhance membership services.
● Assist the Head Golf Professional in building and implementing standards of day-to-day operations.
● Oversee all operational policies and controls, ensuring proper safekeeping of assets and resources while maximizing revenue opportunities.
● Enforce all rules and regulations governing golf course usage.
● Ensure that each moving part of outside services is ran smoothly and efficiently so that members and guests have the best possible
experience before, during and after their round of golf.
● Regularly interact with members and guests, acting as the face of the operation and providing the utmost amount of customer service.
● Responsible for bag storage upkeep by taking inventory, managing rental check-in, charging guests, and cleaning and organizing the
positioning of bags so that efficiency is at the highest level.
● Maintain a professional image and promote the club within the community.
● Represent FiveStar Lifestyles in a professional manner at all times.
● Perform other related tasks as assigned.
Strong organizational, communications and interpersonal skills.
● Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding
of organizational policies and activities.
● Provide excellent customer service to all members and guests.
● Excel working in a team environment, demonstrating strong leadership skills.
● Exceptional time-management.
● Prompt communication with players and other associates.
● Portrays an image of professionalism, class and sophistication, as well as a passion for the game of golf.

Bachelor’s Degree in Business Administration or other related field required.
Prior experience overseeing a comparable, high-end golf facility.
Strong knowledge of the game of golf, as well as previous experience managing operations and coaching a team of associates.
Knowledge of the latest teaching techniques, equipment and developments.
Familiar with emergency education and protocol.
Strong knowledge of golf cart maintenance and preparation.
Class A PGA Member preferred.
Proficient in the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint and Calendar.

$25,000.00 – $26,500.00 per year.

How to apply:
Please send your resume and cover letter to the email provided.

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