Head Golf Professional

7 August 2018

Category:
Country: USA
State: Illinois

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Head Golf Professional
Country club in Hawthorn Woods, Illinois is looking for a Head Golf Professional.

Position Overview:
Essential Duties and Responsibilities:
• Ensure the quality of customer service activities in all golf operations through the
implementation of genuine, helpful and friendly service.
• Develop the golf operation budget and monitor profit/loss statements.
• Develop and implement merchandise buying plans and complete monthly inventory reports. Be fully knowledgeable about merchandise trends and promote merchandise to the membership.
• Schedule and supervise work duties of department personnel. Monitor performance to ensure customer service standards and productivity goals are achieved.
• Successfully develop and instruct all golf programs including junior golf programs, golf clinics, rules seminars and private instruction with video analysis.
• Implement applicable company operating, human resources, safety policies and procedures pertaining to golf operations.
• Ensure that the appearance of the Golf Shop, storage areas, cart storage and grounds are maintained and organized at all times.
• Ensure accurate tracking of golf rounds played and assess the quality of internal and/or external customer service and speed of play.
• Work with golf associations and other groups to schedule tournaments and group outings.
• Handle cash flow in the golf shop, ensuring that cash and credit card charges balance with sales receipts in accordance with operating procedures.
• Work with golf associations and other groups to schedule tournaments and group outings.
• Ensure that ancillary services including, but not limited to, the handicapping system, guest programs and practice center facilities are efficiently organized and meet customer needs.
• Represent the Company in meetings and/or presentations with various clients, municipalities, and other outside agencies. Participate in due-diligence site visits and provide market analysis for various projects, when requested.
• Maintain knowledge of current and projected industry developments through continuous attention to golf industry periodicals and participation in relevant trade associations and organizations.
• Assist neighboring clubs when needed.

Requirements:
BA / BS degree, preferred.
PGA Class A credentials
Min 3 years management experience, preferably in the golf or hospitality industry.
Demonstrated experience and capability in the areas of fiscal management and staff
management.
Retailing, marketing and/or sales and customer service, guest relations
experience preferred.
Proficiency with computer software including word processing, POS and spreadsheets.
Demonstrated quality written, verbal, interpersonal communication skills.
Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.
Positive attitude, professional manner and appearance in all situations.

How to apply:
Please apply via the URL provided.

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