Assistant Golf Professional

2 August 2018

Category:
Country: USA
State: Missouri

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Assistant Golf Professional
Lodge in Ridgedale, Missouri is looking for an Assistant Golf Professional.

Position Overview:
Assistant Golf Professionals at Top of the Rock are responsible for supervising the golf operation while on duty. Daily activities will include supporting the golf pro shop cashiers by assisting with golfer check in, retail purchase transactions, inventory procedures and retail display standards. They will work closely with the Outside Services Lead to ensure superior service and amenity standards are in place at all times. The Assistant Professional is expected to step into any role within the golf operation when needed and is responsible for complete supervision of the operation in the absence of senior golf leadership.

Essential Functions:
• Work with managers and associates to achieve both financial and experiential goals as set forth by the company.
• Provide superior guest service through assisting guests with purchases, providing facility information and taking reservations.
• Perform opening and closing duties for the operation.
• Assists in overseeing the daily golf operations.
• Assist with training of new associates and providing ongoing development for existing associates.
• Work closely with the Outside Services Lead to ensure high quality service and amenity standards are being maintained.
• Communicate associate performance concerns to the head professional in a timely manner.
• Ownership of all par stock level ordering for supplies and consumables.
• Assists with the facilitation of golf groups.
• Assist head professional with scheduling of staff and maintaining associate records.
• Assists in managing golf pro shop retail staff.
• Ensures all merchandise levels are maintained.
• Ensures golf pro shop is kept clean and organized.
• Completes daily financial and rounds reporting as directed.
• Perform player development and instructional programming as directed.
• Perform regular inspections of the service and support areas of Top of the Rock to ensure all areas are being maintained in accordance of the standards.
• Enforces policies.
• Maintain accurate records for the golf pro shop with special emphasis on spreadsheets, check register, bank status, etc.
• Adhere to all rules and regulations established in standard operation procedure manual for Golf Pro Shop and Bass Pro Shops.
• Report all incidents of guest dissatisfaction to the head professional.
• Report all accidents/injuries that occur during the execution of Golf Pro Shop business or on property through proper channels.
• In the absence of the head professional, responsible for resolving guest concerns to their fullest satisfaction possible.
• In the absence of the head professional, responsible for complete supervision of the golf operation.
• Other duties as assigned.

Requirements:
PGA Apprentice enrolled in PGA/ PGM level 1 or above.
Previous experience with a golf facility operations, specifically with a retail operation.
College degree preferred.
Strong service skills.
Ability to work in fluid, evolving golf operation.
Staff supervision experience.
Strong interest in advancing career into a head professional role.
Ability to work on feet for extended periods of time and lift up to 50 lbs.
Ability to work in all weather conditions.

How to apply:
Please apply via the URL provided.

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