Head Golf Professional

21 June 2018

Category:
Country: USA
State: Arizona

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Head Golf Professional
Resort in Rio Verde, Arizona is looking for a Head Golf Professional.

Position Overview:
As a member of the Golf Operations Team, the Head Golf Professional is responsible for the daily operations of the Golf Shop staff, Guest Services staff, and coordinates with the Director of Golf to provide first class service for guests—meeting or exceeding established standards for employee and guest satisfaction, and sales and financial performance. This position reports to the Director of Golf.

Duties:
• Communicate the core values and mission to support the achievement of company goals.
• Support the Director of Golf and the operations team in the planning process for capital projects and the annual budget.
• Maintain effective communication between all team members regarding course operations and human resources issues. Recognize and celebrate team member’s success and mentor staff development.
• Meet with staff at all levels to develop a common vision for the future and encourage engagement with current initiatives.
• Oversee all tournament operations.
• Help establish operating procedures and goals and support the budget creation process.
• Monitor the budget to assure revenues and expenses are meeting the department’s financial goals.
• Work with the management team to implement innovative products and programs that exceed market expectations and ensure the Club is positioned to stay ahead of the competition.
• Interview, hire, supervise, and coach staff members. Provide performance appraisals, disciplinary actions if needed, and suggestions for succession planning.
• Create the staff schedule, assign tasks, and at times, performing activities of workers supervised.
• Train and develop team members in golf operations, tournament organization and execution, merchandising, and proper check-in procedures.
• Guide apprentices in their pursuit of Class A Membership and certifications in succession planning.
• Provide teaching support to the Head of Instruction as needed.
• Respond to inquiries and concerns from guests, regulatory agencies, or members of the business community.
• Support the budget creation process and monitor the budget to assure revenues and expenses are meeting the department’s financial goals.
• Assist in establishing and managing purchase order programs, department checkbooks, contribution reports, and budgets for all operations at the golf course property.
• Review weekly and monthly contribution reports for each operation.
• Attend exhibitions, buying shows, tournaments, and educational seminars to keep current with development in the golf industry, as required.
• Other duties and responsibilities may be assigned.

Requirements:
Must be highly customer oriented and responsive with high need for closure.
Able to work under pressure and balance multiple priorities and assignments.
Strong team-building skills, including the ability to lead, cooperate, and motivate.
Bachelor’s degree or equivalent preferred.
Three to five years’ experience in a related field, with supervisory experience preferred.
PGA membership preferred.
Current First Aid, CPR/AED certification, and other safety certifications, as required by the Club.
Computer literate with proficient knowledge of Microsoft Office.
Video analysis experience preferred.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, financial reports, and legal documents.
Ability to calculate figures and amounts, such as percentages.
Must possess basic computational ability as well as budgetary analysis.
Must be able to understand the profit and loss (P&L) statement.
Ability to write reports, business correspondence, and procedure manuals.
Ability to speak effectively before groups of members and guests, team members, and the public.
Must have excellent analytical, organizational, interpersonal and communication skills, both written and verbal—attention to detail, accuracy and deadlines.
Must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment.
Must be able to consistently achieve high work standards; attention to detail, accuracy, and timeliness.
Must be comfortable working in a fast-paced environment where continuous improvement is expected.
This position requires a flexible schedule to include early mornings, evenings, and weekends, as well as occasional travel.
Valid driver’s license may be required.

How to apply:
Please apply via the URL provided.

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