Assistant Golf Professional

15 May 2018

Category:
Country: USA
State: California

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Assistant Golf Professional
Golf Club in La Habra Heights, California is looking for an Assistant Golf Professional.

Position Overview:
Under the direction of the Head Golf Professional, to work in the golf shop providing excellent customer service at all times, giving advice and selling products and services, taking responsibility for the golf shop being tidy and professionally presented at all times, proactively promoting and merchandising the stock, stock control and where required, assisting with the ordering of stock and services. Organize and deliver coaching for individuals and groups, assist in organizing and running competitions, perform club fitting, and manage outside services.

Key responsibilities:
The following are the duties that the Assistant Professional will carry out under the direction of the Head Golf Professional in accordance with the employee handbook.

Operations:
• To carry out opening and closing procedures following standard operative expectation for POS reconciliation, site security, etc.
• To welcome members and guests, collect fees and process charges in line with club expectations, including shop purchases and guest fees.
• To be a good steward assuring guests are welcomed according to their member expectations including name on guest locker, introduction to the facility, etc.
• To assist in organizing and running tournaments, and other events, to help make them a success, in line with club expectations.
• To organize and control play ensuring that members and guests receive the best service and enjoyment during their day.
• To perform custom club fitting to the standard required to generate maximum member satisfaction.
• To organize and control the practice facilities ensuring that members and guests are able to practice according to the expectations laid down by the Head Golf Professional (See SOP’s).
Teaching
• To organize and deliver effective coaching for individuals and groups, ensuring that participants’ needs are identified, coaching sessions are planned and delivered to develop participants’ performance and effectiveness of sessions is evaluated and reviewed.
• To assist with organizing and promoting junior golf.

Retailing:
• To supervise the daily operation of the golf shop under the direction of the Head Professional.
• To offer specialist advice using product knowledge, recommend products and services to meet member and guest requirements.
• To ensure that the golf shop is clean, orderly, well-stocked and professionally presented at all times.
• To assist in organizing promotions to stimulate golf shop sales.
• To assist with stock control and ordering, pricing and bar-coding.
• To follow all established shop procedures, including those for payment processing, handling, member complaints, opening and closing, Health and Safety, Security, etc.

People:
• To act as onsite supervisor when the Head Professional is not on duty.
• To allocate duties for golf shop staff when acting as shift supervisor.
• To promote positive member and guest relations, supporting staff as needed.
• Under the guidance of the Head Professional, to provide orientation and induction training for new staff.
• To establish and maintain effective working relationships with other employees, club officials, members, guests and visitors.

Financial:
• To complete cashing up and banking procedures when acting as shift supervisor.
• To complete transactions using member and guest credit, in line with guidelines laid out by the Head Professional.
• To complete daily reports, under the direction of the Head Professional.
Marketing and Member Service
• To provide excellent member and guest service at all times.
• To promote all golf club activities and services, acting as an ambassador for the facility.

PGA Training Program:
• Complete the requirements of PGA membership on a reasonable timeline.

Requirements:
Strong interpersonal skills.
Hard-working, reliable, enthusiastic, self-motivated, keen to learn, flexible, pays attention to detail, and uses initiative.
PGA Registered Assistant studying in Professional Golfers Association curriculum, or PGA Class A.
If PGA Class A – Develop a high level of appropriate Personal and Professional development (CPD) reflective of current and/or future role responsibilities.
Strong product knowledge.
Current First aid certificate.
Knowledge of Rules of Golf and Tournament Organization.
Good working knowledge of custom fitting and club repairs.
Retail experience, including selling, stock control and visual merchandising.
IT literate with experience of relevant software applications (PC and/or Mac), computerized POS and tee time system, extending to usage of motion analysis systems and launch monitors.

Compensation:
$27,560.00 – $42,000.00 per year.

How to apply:
Please send your resume and cover letter to the email provided.

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