Golf Shop Attendant

3 May 2018

Category:
Country: USA
State: California

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Golf Shop Attendant
Casino in El Cajon, California is looking for a Golf Shop Attendant.

Position Overview:
Provides guest service in the Golf Shop and sells golf merchandise.

Job Duties and Responsibilities:
1. Provides service excellence by acknowledging and welcoming guests entering the golf shop, showing requested merchandise in display cases, entering guest purchase information into the ticketing system and/or point-of sale system, collecting and processing payment and returning applicable change following established procedures. – 70%
2. Promotes guest relations by coordinating guest check-in, collecting golf fees, answering the phone, providing requested assistance and information regarding tee time bookings, resort reservations, resort activities and services, and treating guests in a friendly and courteous manner. – 15%
3. Provides accounting of transactions during shift by entering cash transactions in to point of sale system, counting currency, logging guest discounts, vouchers, VIP points and credit cards on to cashier drop work sheet, balancing money drawer against generated cashier report following established procedures, and reporting discrepancies to the Golf Merchandising Manager and/or the Director of Golf Operations . – 10%
4. Ensures golf shop merchandise is stocked by completing and submitting supply requisitions, placing delivered items in cabinets, wiping and restocking shelves, counters, and rearranging merchandise in display cabinets, and cleaning cashier stations according to established procedures. – 5%

Requirements:
High School Diploma, High School Certificate of Completion, or G.E.D.
1 year guest service experience.
Ability to interact effectively with guests and team members.
Ability to stand and walk for up to eight hours at a time.
Ability to count cash and make change in a fast-paced environment.
Ability to recognize counterfeit monies.
Ability to perform simple mathematical calculations.
Ability to complete forms and documents.
Ability to appear for work on time.
Ability to communicate effectively in the English language.
Ability to maintain professionalism and composure.
Ability to understand verbal directives and written instructions.
Ability to accept constructive criticism.
Ability to routinely lift and carry 25 pounds.
Ability to bend, stoop, push and pull.

Desirable:
Cash handling experience.
Retail experience.
Golf shop experience.
Working knowledge of the game of golf.
Multi-lingual.

How to apply:
Please apply via the URL provided.

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