Seasonal Full-time Head Golf Professional

2 April 2018

Country: USA
State: Arkansas

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Seasonal Full-time Head Golf Professional
Golf facility in the Hot Springs Village, Arkansas is looking for a Seasonal Full-time Head Golf Professional.

Position Overview:
The ideal candidate will work closely with the General Manager to ensure a seamless, member service driven operation at the club. This position will be heavily focused on the member experience as well as retail operations of the club and the oversite of the inside staff/operations of the golf shop. This is a hands-on position that will ensure the highest standards of service, sanitation, safety, comfort and aesthetics, and direct all department activities, projects and programs. Manage department personnel, plan and schedule work activities and provide appropriate leadership and guidance in accord with company culture and policies. This is an excellent opportunity for an individual who has Assistant Professional experience looking to take the next step while continuing to learn all aspects of the Head Golf Professional Position.

Essential Duties and Responsibilities:
• Assist in implementing applicable operating, human resources, and safety policies and procedures pertaining to golf shop and outside service activities. Ensure procedures are followed to open, close, and secure the golf shop and storage buildings.
• Ensure accurate tracking of types and quantity of golf rounds played. Monitor member preferences, usage patterns, and satisfaction with company products and services. Assess the quality of internal and external customer service and speed of play. Recommend plans for continued improvement.
• Supervise and train all golf shop staff in selling techniques and ensure they are enhancing the shopping experience of the member and maximizing sales opportunities.
• Maintains levels of product appropriate for the season and level of traffic through golf shop.
• Maximizes financial performance by updating the open-to-buy plan within budgetary and cash flow guidelines.
• Maintains an attractive and orderly appearance in and around the golf shop. Maintains product documentation from purchase to sale; including purchase orders, receiving records, invoice validation/payment, inventory records and special-order records to document merchandise history
• Conducts accurate and timely physical inventory counts
• Update and maintain policies/procedures and job descriptions for areas of supervision and direct reports. Ensure they are adhered to and posted in the proper areas.
• Develop and manage an innovative tournament services program for golf groups and golf outings as it relates to the Diamante CC. The club hosts several member golf tournaments throughout the year as well as outside events.
• Monitor facility activities and make recommendations to improve member service and/or operational efficiencies.
• Assure the efficient and timely submission of all required inventories, operational, financial, budgetary and related marketing and sales reports for the club.
• Implement the annual operating budget for the golf operations department.
• Manage employment activities for applicable staff members including recruitment and selection, performance evaluations, training, compensation, payroll preparation, discipline and termination, etc. in compliance with human resources policies and procedures.
• Plan departmental work and staffing schedules to achieve quality standards with minimum labor costs.
• Conduct staff meetings to ensure coordination of departmental activities as well as with otherdepartments.
• Maintain accurate records for pertaining to department activities including, but not limited to, labor schedules, building maintenance, equipment repair, safety meetings and activities, etc.

College degree preferred, PGA Member preferred.
2-3 years applicable functional and/or management experience, preferably in the private club industry.
Demonstrated experience and capability in the areas reservations systems, including sales and marketing functions associated with a member reservations program.
Demonstrated experience and capability in the areas of budget development, fiscal
management, strategic planning, staff management.
Demonstrated quality written, verbal, and interpersonal communication skills.
Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.
Positive attitude, professional manner and appearance in all situations.

How to apply:
Please apply via the URL provided.

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