Full-time Golf Shop Assistant Manager

23 March 2018

Category:
Country: USA
State: California

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Full-time Golf Shop Assistant Manager
Golf Shop in Laguna Beach, California is looking for a Full-time Golf Shop Assistant Manager.

Position Overview:
The Golf Shop Assistant Manager will support the Director of Golf with supervising team members, provide continuous training on service and retail sales while protecting the company assets and ensure an exceptional golf and resort experience for all of our guests. Will assist in implementing solid business strategies and efficiencies to guide the operation in a successful direction.

Duties and Responsibilities:
• Assist the Director of Golf with the supervision and management of the total golf operation in a professional and efficient manner and in the absence of the Director of Golf.
• Coach, train and practice an exceptional guest service culture.
• Assist the Director of Golf with team meetings for proper training, development and motivate all team members.
• Assist the Director of Golf with counseling and discipline of all team members in accordance with the company policy and procedures.
• Assist the Retail Supervisor with ordering, training on selling techniques, straightening, cleaning, stocking, end of month inventories, sales reports and receiving of all golf merchandise inventory for the golf shop.
• Be informed on and promote all golf and resort activities and services.
• Responsible to oversee the day-to-day operations of the golf shop team members, and the execution of all policies and procedures instituted by the Director of Golf and executive management.
• Assist in creating policies and distribute information to the team, to ensure all team members are consistent with dispensing such information to our guests.
• Assist in creating the work schedule and overseeing the daily staffing levels to ensure proper labor needs are scheduled for the forecasted number of rounds.Oversee the club rental program, inventory, cleaning and repair of clubs.
• Oversee the range operations, delegating daily operation responsibilities, inventory, etc.
• Assist with group clinics, junior camps, event tournaments, etc.
• Continually elevate standards of service to exceed the guests’ expectations.
• Maintain a professional image and appearance at all times.
• Maintain proficient playing ability as prescribed by the Director of Golf and executive management.

Requirements:
2 – 5 years of experience.

Compensation:
High school or equivalent education required.
Bachelor’s Degree preferred.
Retail Supervisor experience required.
Past golf course management or resort and hotel experience preferred.
All team members must maintain a neat, clean and well-groomed appearance per standards.
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Most tasks are performed in a team environment with the team member acting as a team leader.
There is minimal direct supervision.Ability to communicate customer needs and resolve complaints independently.
Ability to act independently with minimal or no supervision.
Must possess basic computational ability and computer skills, including, but not limited to, accounting programs, Microsoft Word and Excel.
Knowledge of the operations, its services, and facilities.
Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA.

How to apply:
Please apply via the URL provided.

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