Head Golf Professional

13 February 2018

Country: USA
State: California

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Head Golf Professional
Golf Course in Santa Rosa, California is looking for a Head Golf Professional.

Position Overview:
Head Golf Professional manages all aspects of the facility including its golf and administrative operations. Coordinates and oversees the entire staff and monitors the quality of products and services to maximize customer satisfaction. The Head Golf Professional will also work in the pro shop for a full allotment of hours with ability to teach golf as well.


General Management
• Develops/implements general policies. Approves specific operational policies, programs, and procedures in harmony with the mission and general policies.
• Monitors the performance of all daily operations, functions and services; assures high standards and total customer satisfaction.
• Establishes personnel policies; ensures proper hiring, training, supervising, personal development, payroll and corrective action in accordance with fair labor standards and safety.
• Oversees the care and maintenance of all physical assets and facilities.
• Ensures the highest standards for golf services and programs, golf course and practice areas, food and beverage, recreation, entertainment, and other facility services.
• Foster open communication within the facility.
• Direct the publications of newsletters, informational, and promotional materials.
• Develops and maintains all customer safety and emergency policies and procedures.

Golf Operations
• Track and verify all players and guests, golf cars, club care, lockers, handicap fees, and other charges necessary, and facilitate accurate accounting and recordkeeping.
• Develop, maintain, update, and utilize customer database including important dates, spending, sizes, preferences.
• Oversee retail merchandise concession in step with the mission of the golf operation and facility, while maintaining profitability.
• Ensure customer database includes and tracks appropriate information.
• Oversee the administration of the golf handicap program.
• Maintain a close working relationship with the Golf Course Superintendent and provide advice on course playability.
• Coordinate plans with the Food and Beverage Manager for food and beverage needs for all golf functions.

PGA of America Membership preferred or actively pursuing PGA membership, but not mandatory.
Fundamental knowledge of the game of golf, rules of golf, golf facility operations
Fundamental supervisory practices and principles.
Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees.
Strong organizational, planning and prioritization skills.
Self-motivated with desire to promote and market.
Service and customer focused attitude.
Experienced in written and oral business communications.
Remain up-to-date on customer relationship management tactics and strategies.
Experienced computer user including; Microsoft Word and Excel. Proficient in other applications, i.e. email, internet.
Maintain and promote a positive professional image within the community.

$15.50 – $18.00 per hour.
Lessons: $0 – $10,000, dependent on how many lessons the professional wants to do.

How to apply:
Please send your resume and cover letter to the email provided.

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