Golf Pro Shop 1st Specialist

26 January 2018

Category:
Country: USA
State: Colorado

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Golf Pro Shop 1st Specialist
Golf Club in Aspen, Colorado is looking for a Golf Pro Shop 1st Specialist.

Position Overview:
This position could also split time and responsibilities with the maintenance staff.Position works under the supervision of the professional staff. The Head Golf Professional is the manager of the department and exercises all managerial decisions.

Customer Service:
• Greets and assists visitors while providing positive and informative information to patrons.
• Receives, screens, provides information to and dispatches telephone calls
• Responsible for collecting and organizing customer surveys and results
• Knowledgeable on all policies, passes, tournaments, events & leagues
• Able to collectively maintain a positive atmosphere during all times and with all guests

Golf Operations:
• Assists with daily golf operations and course management which include:
• Tee sheet and course management (making sure groups start on time and complete their round in the appropriate allocated time frame).
• Cash handling along with opening, closing and deposit responsibilities.
• Assist with routine merchandising including: displays, pricing, sales, inventory management.
• Assist with tournament operations: signup, collection of entry fees, promoting events, scoring events, cart staging, range staging.
• Assist the professional staff with all Women’s and Men’s Leagues.
• Annual registration for all members.
• Weekly registration and collection of entry fees.
• Scoring events.
• Distribution of prizes.
• Monitoring golf cart maintenance and reporting any accidents or damage.
• Management of outside services in the absence of professional staff.
• Assists, promotes and schedules lessons for teaching professionals.
• Able to fill in for other positions at golf course including: starter, cart services, and ranger.
• Assist with the scheduling and operations of the golf simulator.

Requirements:
Knowledge of relevant equipment, policies, procedures, and strategies to promote an effective and safe golf facility.
Skills in promoting and selling products or services.
Knowledge of basic business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people.
Ability to communicate concisely and effectively through a variety of method such as: email, written reports, and verbally.
Ability to recognize problems and effectively work independently or with others to reach a viable solution.
Ability to effectively and efficiently provide exceptional customer service and possess the ability to take necessary steps to assist customers with their needs with a pleasant attitude on a daily basis.
Possesses interpersonal skills including understanding, friendliness, courtesy, tact, empathy, cooperation, concern, and politeness to others and relates well to different people from varied backgrounds and different situations.
High School Diploma or GED equivalent.
Minimum of one year of experience with customer service, retail sales, and golf operations.
Must be proficient with Microsoft Word, Excel, a POS system, and Email.
Must possess first aid and CPR certification or be able to obtain within six months of hire if required.
Must possess a valid Colorado Driver’s License or be able to obtain one within 30 days of start date if it is determined that the applicant must drive a vehicle.

How to apply:
Please apply via the URL provided.

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