Part-time Golf Shop Assistant

24 January 2018

Category:
Country: USA
State: California

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Part-time Golf Shop Assistant
Golf Course in Los Angeles, California is looking for a Part-time Golf Shop Assistant.

Position Overview:
Serves members and guests by providing customer service in the pro shop and communicating course information, course layout, rules of cart use and course conditions.

Essential Duties And Responsibilities:
• Acknowledges and greets all guests.
• Checks guests in, utilizing the Point of Sale (POS) system, for processing purchases, credit card transactions, answering the telephone, and managing the reservation system in accordance with American Golf standards.
• Utilizes tee sheet demand management and demand generation strategies such as opening on time, implementing a double tee system, paring short groups, booking from the outside in, rebooking players, credit card guarantees, optimum booking, holding back short groups, and a guest replay strategy.
• Maintains the pro shop environment by keeping the shop neat and orderly: straightening and stocking merchandise.
• Assists Merchandiser with display of new merchandise (steam, ticket, fold, display)
• Vacuums the shop each day and as needed.
• Follows corporate guidelines for opening and closing duties, including cash handling responsibilities; tallying tee sheet at end of day.
• Ensures an efficient flow of registration keeping a group on the tee, a group on the deck and a group in the hole.
• Maintains efficient starting procedures by preparing starter kits including copies of tee sheets, pencils, markers, scorecards and cart keys.

Requirements:
Maintains a professional and service-oriented environment in the pro shop by utilizing excellent interpersonal and customer service skills, organizational skills and the ability to multi-task in a fast-paced environment.
Ensures service continuity in the pro shop by maintaining a flexible work schedule.
Implement sand supports all American Golf initiatives and programs as requested by management.
Other duties may be assigned by management.
Basic math skills, the ability to write and communicate clearly required.
Experience handling customer service issues, cash and credit card transactions.
Positive enthusiastic demeanor.
Excellent customer service orientation and a focus on customer satisfaction is required.
Must have ability to work opening and closing shifts.

Compensation:
$12.73 per hour.
401(k) savings plan.
Golf and tennis privileges.
Health care and welfare benefits such as life insurance, medical plans, dental plans, flexible spending accounts, employee assistance plans.
Meal and beverage discounts.
Merchandise discounts.
Paid vacation and holidays.

How to apply:
Please apply via the URL provided.

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