1st Assistant Golf Professional

8 January 2018

Category:
Country: USA
State: Oregon

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1st Assistant Golf Professional
Golf Course in Pendleton, Oregon is looking for a 1st Assistant Golf Professional.

Position Overview:
Duties:
• Assists the Head Golf Professional in managing daily golf shop operations, including player tracking, merchandising, tournaments and special events and office administration.
• Shall supervise pro shop staff on shift.
• Provide excellent customer service to customers and internal business partners and ensure satisfaction through prompt, efficient and friendly service.
• Manage the daily operations of the pro shop , which may require general office duties, including filing, writing letters, memorandums and other related duties.
• Will assist the Head Golf Professional and Human Resources in recruiting, hiring, training, mentoring, supervising and schedules a seasonal staff.
• Interfaces with WRC staff and departments to communicate daily activities, golf promotions and special events taking place and to ensure the integration of those service functions to meet customer expectations.
• Complies and enforces operating policies, procedures and training for areas of assigned responsibility, including POS procedures, customer service training, work schedules, slow play guidelines, etc.
• Implements and monitors daily tee sheets to increase yield and utilization.
• Responds to and resolves inquiries, questions and complaints from resident and non-resident customers, and employees regarding policies and procedures, course conditions, speed of play, customer service, etc., and refers to the Head Professional as necessary.
• Serve as course Marshall, monitoring the schedule and pace of play.
• Assist in scheduling, organizing, coordinating tournaments, leagues and special golf events.
• Prepares and monitors purchasing documents, coordinating information with accounting.
• Responsible for inventory controls in the golf shop and monitoring merchandise levels and sales.
• Will work closely with Golf Professional in group instructions settings and golf clinics.
• Work at times as Driving Range or Golf Cart Attendant as required during rush/peak periods/events.
• Keep the golf shop neat and clean, inside and outside. Promotes a clean, safe and healthy work environment for employees and guest. Promptly address critical safety issues and reports all concerns to Head Golf Professional.
• Ensure operation of equipment, tools, materials, etc. are handled in a safe manner.
• Performs other related duties as assigned.

Requirements:
PGA Member or Apprentice having completed Level 2 and working towards Level 3 of PGA Membership.
Four (4) year college education or equivalent combination of education and experience.
Two (2) years in customer service experience, preferably in hospitality.
One (1) year in a lead supervisor position and two (2) years of related experience in a public or resort golf environment.
Valid state Driver’s License and must be insurable.
Active in PGM, PGA or LPGA to obtain “A” membership and desire to become a Head Golf Professional.
Demonstrate effective communication skills, both oral and written, and possess basic math and literacy skills to comprehend and implement golf rules, regulations and policies.
Must have a good understanding and knowledge of golf play and golf rules, activities including equipment, clothing, shoes and golf terminology is essential.
Excellent personal appearance and hygiene habits.
Physically fit: To stand, bend, lift and maneuver items, and able to perform repetitive movement of arms, hands and fingers as needed throughout a standard work day.

Compensation:
$34,000.00 – $45,000.00 per year.
Individual/group/camp lesson income.
Tournament participation income.
Facility bonus.

How to apply:
Please send your resume and cover letter to the email provided.

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