Outside Golf Services Staff

10 November 2017

Category:
Country: USA
State: Montana

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Outside Golf Services Staff
Golf Club in Big Sky, Montana is looking for an Outside Golf Services Staff.

Position Overview:
The Outside Service Associate is responsible for providing exceptional customer service and striving for the highest of standards to provide each member and guest with a memorable experience. The Outside Service Associates report to the Assistant Golf Professionals and Head Golf Professional. Reports to Head Golf Professional.

Specific Responsibilities:
• Transport all golf bags to and from entry area. We must work as a team to ensure that at least one person is present to greet guests at the entry area at all times.
• Clean all golf clubs coming in from the golf course. We must work as a team to ensure that associates are present at the staging area when all guests conclude their round.
• Maintain cleanliness of all outside service/staging areas.
• Maintain neatness and cleanliness of cart barn and adjacent areas.
• Regularly empty trash from all receptacles in and around golf shop and outside area.
• Assist with all member and guest golf bag handling at all times.
• Be present to greet all guests arriving to the practice tee.
• Maintain communication with the golf shop and Professional Staff.
• Be available to player assist when needed.
• Inform each group: Cart Rules, cart path only or 90 degree rule, Yardages on sprinkler heads (to the middle of green), comfort station locations.
• Maintain an adequate supply of scorecards, pencils, tees, ball markers, water at the practice tee at all times.
• Maintain and inventory bottled water distribution to guests at the practice tee.
• Work with other golf associates in staging bags, carts, etc. for special events.
• Stage ample amount of golf carts in staging area.
• Thoroughly clean and park golf carts in proper storage areas.
• Maintain and properly record a golf cart-detailing program.
• Ensure guests receive rental clubs as needed. Always check rental clubs in and out and ensure the sets are complete and in order.
• Report all golf cart malfunctions to the Head Golf Professional.
• Conduct oneself in a professional manner and maintain a professional image at all times.
• Be informed on and promote all club activities and services.
• Provide excellent customer service, professional advice, and assistance to all members and guests.

Requirements:
High School diploma, preferred.
Min 1year experience in the golf or hospitality industry preferred.
Demonstrated experience and capability in the areas of customer service, and guest relations preferred.
Demonstrated quality written, verbal, interpersonal communication skills.
Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.
Positive attitude, professional manner and appearance in all situations.
Used general office machines such as computers, printers, copiers, fax machines, calculators, telephones, etc. Golf clubs, golf cars, power washer, cart chargers.

Compensation:
$13.00 per hour.
Service charge gratuities additional to hourly wage.

How to apply:
Please send your resume and cover letter to the email provided.

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