Golf Retail Assistant Manager

6 November 2017

Country: USA
State: Florida

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Golf Retail Assistant Manager
Resort in Doral, Florida is looking for a Golf Retail Assistant Manager.

Position Overview:
The Assistant Store Manager (ASM) is responsible for promoting and maximizing the “Sure No Problem” store culture. The ASM executes the day-to-day plans and strategies developed by the Store Manager. The ASM also has shared ownership for creating positive store experience from a management, customer and employee perspective to the Worldwide Golf standard.

• Ensure each customer receives exceptional service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of the “Sure No Problem” service.
• Control shrink and expenses while ensuring sales floor is adequately stocked, signed, and merchandised is displayed to brand presentation.
• Ensure execution of all visual merchandising programs, modules, and direction while implementing floor moves, merchandising and display maintenance.
• Foster an open and honest team environment, receive and disseminate direction; actively recruit for all team positions within the store.
• Ensure compliance with all policies and procedures through regular store management, meetings, store walk-throughs and audits, etc.
• Addresses challenges, issues and opportunities in a direct, timely and constructive manner partnering appropriately with Human Resources as needed; fairly administering Worldwide Golf’s policies and procedures taking timely and appropriate actions to ensure compliance.
• Partners with Store Manager on all issues involving “on-notice” situations.
• Seek and receive feedback in a positive manner to better facilitate and execute future behaviors, build upon opportunities of improvement and effectively meet company goals and initiatives.
• Monitors company communication tools daily and adjust schedule to execute workload as needed.
• Knows and follows all company policies and procedures, including store safety standards and compliance requirements; educated store team on company expectations and monitors employee adherence. In partnership with Store Manager, addresses violations to policy in a fair, timely, and consistent manner.

Maintain a positive, customer-centric attitude by listening, understanding and responding to customer needs while being committed to the Customer First philosophy.
Effectively manage, direct and lead store staff.
Communicate effectively and professionally with all associates and customers.
Thorough knowledge of processing information and merchandise via a computer and POS register system.
Have a working knowledge of word-processing, spreadsheet, inventory, Internet and order processing systems.
Ability to read, write, analyze and interpret business reports, correspondence and procedures effectively while also accurately presenting information and responding to questions; ability to calculate figures and amounts such as discounts, interest, commissions and percentages.
Express ideas, thoughts and direction utilizing appropriate communication methods by listening, soliciting and encouraging two-way communication and feedback.
Freely access all areas of the store including sales floor, stock area and register area by standing, walking, stooping, crawling, climbing, crouching and kneeling and lifting and/or moving up to 35 pounds at any given time.
Operate and use all equipment necessary to run the store; ability to travel as needed (i.e., corporate or regional company meetings).
Work varied hours/days as business dictates.
2 – 4 years of related experience.


How to apply:
Please apply via the URL provided.

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