Full-time Assistant Golf Professional

29 September 2017

Category:
Country: USA
State: Georgia

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Full-time Assistant Golf Professional
Golf Club in Alpharetta, Georgia is looking for a Full-time Assistant Golf Professional.

Position Overview:
The Assistant Golf Professional assists the Head Golf Professional in the management of day-to-day golf operations of the facility. The position is responsible for supervising and managing total golf operations in the absence of the Head Golf Professional. This person should have a strong background in club fitting/repair and player development. All duties of the position shall be performed with a commitment to the highest level of customer service and total satisfaction of all customers.

Keys to Successful Performance:
#1 Put customer service first.
#2 Have a sense of ownership.
#3 Become an expert in the skills and tools necessary to do the job.
#4 Communicate effectively.
#5 Do more than is expected.
#6 Be accountable.
#7 Be reliable.
#8 Be organized.
#9 Maintain high standards of ethics and integrity.
#10 Share your knowledge with others.

Specific Responsibilities – include but are not limited to:
• Assist with golfer check-in and fee collection; control and manage play.
• Assist with all opening and closing procedures.
• Assist in managing facility tournament operations including weekly events.
• Assist in tournament operations and weekly events including planning, pre-tournament contracts, post- tournament billing, promotion, course set-up, preparation, scoring, prize distribution, and follow up.
• Conduct individual lessons and group clinics.
• Assist with men’s, women’s, and junior golf events and programs.
• Assist in Player Development programs using PGA tools and resources.
• Assist with management of outside service staff to ensure the highest quality of customer service is achieved.
• Assist in managing golf car operation, practice facility, and club storage service (as applicable).
• Provide club repair and club fitting services to customers.
• Directly responsible for timely and consistently maintaining the club’s USGA Handicap System.
• Assist in the inventory control of hard goods, soft goods, and special orders including: ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, and sales.
• Play golf with a variety of customers in competitive and non-competitive situations.
• Assist in planning and budgeting for the golf operations.
• Conduct oneself in a professional manner and maintain a professional image at all times.
• Assist with the administration of applicable staff via record keeping, work schedules, etc. in accordance with facility human resource policies.
• Assist in coordinating golf activities with other departments Knowledge, Skills and Traits.
• Maintain PGA of America membership in good standing in an active classification.
• Actively pursue PGA membership (if a PGA Apprentice) in a timely manner through the PGA Professional Golf Management (PGA PGM) program.
• Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations.
• Fundamental supervisory practices and principles.
• Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees.
• Strong organizational, planning and prioritization skills.
• Self-motivated with desire to promote and market.
• Service and customer focused attitude.
• Experienced in written and oral business communications.
• Remain up-to-date on customer relationship management tactics and strategies.
• Utilize the resources of PGA player development programs such as Get Golf Ready, PGA Sports Academy, Tee it Forward and others.
• Experienced computer user including; Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, tournament and database.
• Maintain and promote a positive professional image within the community.
• Attend conferences, workshops, meetings, and trade shows to keep abreast of marketing and business trends.
• Maintain a credible golf game and remain current on teaching innovations.

Requirements:
2 years private club experience preferred but not required.
PGA Apprentice/Member preferred but not required.

Compensation:
$12.00 – $14.00 per hour.

How to apply:
Please send your resume and cover letter to the email provided.

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