Pro Shop Supervisor

21 September 2017

Category:
Country: USA
State: California

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Pro Shop Supervisor
Golf Club in San Rafael, CA is looking for a Pro Shop Supervisor.

Position Overview:
Rated “Best of the County” by Marin Magazine and located 25 miles north of San Francisco in the heart of Marin County, Golf Club has been a pillar of the golf community for decades. The championship level course cultivates a true love for the game with year-round tournaments and a full calendar of events that unfold in an unparalleled setting. Enjoy gorgeous views of Marin while playing on one of California’s best heritage courses.
 
Club is looking for talented and motivated individual who can grow with us and can deliver best-in-class customer service on a scale not seen in the industry. If you are a high-performing, outgoing, service-oriented individual looking for a chance to make a difference, you belong at the Club. Golf Club offers an exciting and fulfilling career opportunity for those who thrive in a fast-paced, energizing environment.
 
POSITION SUMMARY
As a member of the Golf Club team, the Pro Shop Supervisor helps bring to life a high performance culture that develops and empowers great employees that together deliver five-star service, exceptional programs, and an immaculately clean, safe club to both members and guests.  In decisions and actions, the Pro Shop Supervisor is guided by Club’s service vision and WE SERVE principles.
 This position has supervisory responsibility for designated Pro Shop and Golf Operations employees and associated scheduling management. This position is responsible for staff development, tournament operations, school team operations, and overall pro shop profitability. The Pro Shop Supervisor will develop and implement best practices, Standard Operating Procedures, and employee training to achieve financial goals and ensure consistent levels of service. Though guided by the Pro Shop Manager, the Pro Shop Supervisor is expected to be self-motivated, self-reliant, organized and able to handle concurrent projects, assignments, and daily duties. At certain times, the Pro Shop Supervisor may operate as the Club Manager on Duty supervising, assisting and supporting operations throughout the property.
 

QUALIFICATIONS:
-Reception Desk operations in family-oriented club, hospitality, resort, or similar industry.
 -POS, Tee Sheet, CRM, Inventory control Software Systems
 -Merchandising and inventory control skills
- Customer Service and resolution skills
 -Training and coaching skills
 -Word, Excel and PowerPoint proficiency
 -Poses association, familiarity, or specific experience with golf course operations.
 -Poses association, familiarity, or specific experience in a golf or sporting goods retail setting
 -Specific experience in service and customer retention
 -Excellent written and verbal communication skills
- Excellent customer handling skills
- Excellent problem resolution skills
- Able to work with minimal supervision
- Able to handle multiple programs, events, or assignments along with day to day floor duties
- Excellent customer service and people skills
- Friendly, outgoing, energetic, enthusiastic and motivational
 -Honest and ethical
- Creative and resourceful
 -Leadership skills
- Must possess high school diploma or GED certificate.
- A College Degree preferred.
 
For more information about company, please visit our website

How to apply:
Please send your resume to the email provided.

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