Temporary Golf Shop Team Member

4 September 2017

Category:
Country: USA
State: California

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Temporary Golf Shop Team Member
Hotel in Laguna Beach, California is looking for a Temporary Golf Shop Team Member.

Position Overview:
Assist the Golf Operations Manager and other golf shop associates with all golf shop activities and outside services operations.

Duties and Responsibilities:
• Assist in maintaining applicable operating and safety policies and procedures pertaining to the golf shop and outside service activities.
• Ensure procedures are followed to open, close and secure the golf shop and all other surrounding buildings and equipment.
• Handle cash flow in the golf shop, ensuring that cash and credit card charges balance with sales receipts in accordance with operating procedures.
• Conduct golf course Marshall responsibilities ensuring proper pace of play, etiquette, conduct and compliance of all course rules and regulations by all players, as well as unauthorized individuals who access the course on foot, bike or other vehicles.
• Ensure the golf shop, storage areas, range, cart storage and grounds are maintained and cleaned daily. This Includes emptying trash cans, sweeping and picking up debris from parking area and surrounding grounds as well as on the golf course. Check restrooms on daily basis and report issues to housekeeping supervisor.
• Assist with physical inventory at month end.
• Maintain clean, presentable and fully stocked merchandise displays on a daily basis.
• Using EZLinks- schedule reservations for groups, guests staying on property and single and multi-player advanced golf reservations.
• Maintain pleasant and professional telephone etiquette.
• Be fully knowledgeable of golf shop merchandise.
• Sell merchandise and/or provide suggestions to patrons as appropriate to meet their needs.
• Maintain the driving range facility.
• Assist with grill staff when neededby setting up umbrellas, organizing tables and chairs and ensuring table tops are clean and the area is free of litter and debris, and assisting with any special group requests.

In addition, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the company:
• Responsible for ensuring that all guests receive outstanding customer service which meets or exceeds their expectations.
• Organize the tee sheet and first tee as well as maintaining a standard pace of play on the golf course.
• Responsible for selling golf retail items, and must maintain golf retail merchandising and organization standards within the pro shop.
• Maintain clean and organized exterior areas including golf carts, golf bag carriers, driving range, equipment and grounds.

Requirements:
High School or GED required, college degree or coursework desired.
CA driver’s license.
PGA pro or desire for certification a plus.
A passion for the game of golf, and to begin the PGM apprentice program.
Minimum 1-2 years of experience working in a golf operation, pro shop or country club, with experience and knowledge of managing golf tee times, selling retail, marshal duties, and customer service related to golfing, PGA guidelines and general golf etiquette and rules of play.
Must maintain a neat, clean and well-groomed appearance per the company standards.

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written.
• Must possess basic computational ability.
• Knowledgable of The Ranch operations, its services, and facilities.
• Must be computer literate and familiar with golf software applications such as EZLinks, Microsoft Office and POS for cash handling and processing credit card payments.
• Reasoning ability: Able to apply common sense understanding to carry out instructions, and follow applicable workplace guidelines, rules, policies and procedures.
• Interpersonal: Must have excellent people skills and ability to work in a positive manner with a wide range of people and personalities, including customers, coworkers, management, vendors, ownership, members of the public and general community.
• Able to apply common sense understanding to carry out instructions.
• Must be able to stand and exert well-paced mobility for up to 8 hours in length.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to exert well-paced ability to reach other departments of The Ranch on a timely basis.
• Must be able to exert well-paced ability in limited space.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors, and subordinates.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.

How to apply:
Please apply via the URL provided.

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