Full-time Golf Shop Attendant

4 September 2017

Category:
Country: USA
State: California

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Full-time Golf Shop Attendant
Golf Facility in San Francisco, California is looking for a Full-time Golf Shop Attendant.

Position Overview:
The Golf Shop Attendant will be the primary guest service representative in our golf shop to warmly greet and assist members and guests with daily play on three golf courses, tee time bookings, (advanced bookings and daily bookings) and merchandise purchases.

Responsibilities include but are not limited to:
• Greet members and guests in a courteous and friendly manner and provide exceptional 5-star guest service.
• Register/check-in members and guests for golf play. Accurately record all tee time reservations using our online ForeTees tee time system.
• Operate a point-of-sale system to charge members merchandise and/or rental purchases.
• Communicate and respond by phone, email and in person regarding inquires, course conditions and special member events.
• Tidy, dust and maintain the overall appearance of the golf shop.
• Assist with monthly inventory and order supplies as needed.
• Regular and reliable attendance required based on business expectations and needs. Ability to work overtime as necessary.
• Other duties as assigned.

Requirements:
• Experience working as a customer/guest service representative in a retail and/or hospitality environment.
• Must have excellent customer service skills including outstanding communication skills, have a “can-do” positive attitude, ability to resolve concerns and issues as they arise, and be a team player.
• Have a professional work ethic, including being punctual, reliable, trustworthy, with desire and ability to provide high end customer service to members, guests and co-workers.
• Detail oriented and ability to follow direction and established procedures.
• Excellent oral and written English communication skills.
• Computer literate with an Intermediate knowledge of Internet Explorer and Microsoft Office (Word, Excel, Outlook and PowerPoint).
• Experience using a POS system.
• Able to learn and use the club’s times of play matrix.
• Physical requirements include the ability to stand for long periods of time and left/push/pull up to 50 lbs., reach over shoulder/head and outward.

How to apply:
Please apply via the URL provided.

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