Golf Shop Assistant

31 August 2017

Category:
Country: USA
State: Arizona

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Golf Shop Assistant
Country Club in Rio Verde, Arizona is looking for a Golf Shop Assistant.

Position Overview:
The Golf Shop Assistant is responsible and accountable for the daily operations of the golf shop and coordinates with the Director of Golf to provide first class service for our guest. This includes meeting or exceeding our established standards for employee satisfaction, guest satisfaction, sales and financial performance. As the Golf Shop Assistant you must lead by example by taking a proactive position to all issues concerning the golf shop and guest services. Additional duties may be assigned as required. The Golf Shop Assistant helps to organize the daily activities of the Golf Shop Staff and the Guest Services Staff.

Key Responsibilities:
• Assist in tournament operations with Tournament Coordinator and Head Golf Professional.
• Assist the golf shop in achieving targets for Revpar through the maximization of rounds and revenues.
• Assist in achieving targets for retail revenues.
• Interview, hire and coach staff members as needed. In this endeavor, he/she will challenge the status quo by attracting more women and minorities into the business of golf.
• Create a fun work environment; and mentor a personal satisfaction the team derives from being part of the company.
• It is the responsibility of the Golf Shop Assistant to maintain effective communication between all staff members in regards to course operations. Communicating the core values and mission of the company is vital to the achievement of company goals.
• Lead by example, setting a benchmark of performance in the areas of innovation, motivation, and animation.
• Accept responsibility for personal decisions and actions.
• Spontaneously recognize and celebrate team member success.
• Assist with implementing operating procedures and goals.
• Proactive in exceeding guest satisfaction. At times it may be necessary to investigate, quickly respond to and resolve challenges from guests.
• Ensure that superior standards of service are at all times meeting the requirements of our guests and employees and are constantly being improved upon. This may mean being creative in seeking new ways to get things done.

Requirements:
Knowledge/Skills:
BA, degree, college or university program certificate preferred; or two to four years of related experience and/or training; or equivalent combination of education and experience.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from guests, regulatory agencies, or members of the business community.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups or managers, guests, suppliers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages and volume.
Ability to apply concepts of basic algebra and geometry.

Personal Attributes:
Able to work well under pressure and balance multiple priorities and assignments.
Must be change adaptive, flexible, and empathetic.
Must be highly customer oriented and responsive with a high need for closure.
Demonstrated initiative – ability to think, work, and make independent decisions based on sound judgment.
Ability to work well under pressure and balance multiple priorities and assignments to meet deadlines.
Strong team-building skills including the ability to lead, cooperate, motivate, and contribute as part of a team with representatives from multiple disciplines.
Must be willing to “roll-up” sleeves and dig in with staff to drive processes that support the business.
Excellent written and verbal communication skills.
Must be comfortable working in a fast paced environment where continuous improvement is expected.
Must be able to consistently achieve high work standards; attention to detail, accuracy and timeliness a must.

How to apply:
Please apply via the URL provided.

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