Golf Cart Attendant

4 August 2017

Category:
Country: USA
State: Florida

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Golf Cart Attendant / Outside Golf Operations Attendant
Golf Club in Naples, Florida is looking for a Golf Cart Attendant / Outside Golf Operations Attendant.

Position Overview:
The Golf Cart Attendant assists everyone associated with the outside golf operation in the management of day-to-day golf operations of the facility. All duties of the position shall be performed with a commitment to the highest level of member and guest service with a focus on total customer satisfaction. This position is designed to provide the necessary exposure, experience and preparation for this individual to pursue future growth and development within the golf industry.

The Golf Cart Attendant job duties include but are not limited to:
Assist with and complete all opening and closing procedures as outlined by Management Staff.
Assist fellow teammates to ensure the highest quality of member and guest service.
Greet all members and guests by name and in a professional manner.
Assist with golf cart fleet management to include proper cleaning, charging and maintenance practices.
Store golf bags in the correct bag stall in the bag room.
Load golf bags onto golf carts for daily play or tournaments.
Stage golf carts in the golf staging area in an organized manner.
Greet members and guests at the bag drop as well as provide a friendly farewell to departing golfers.
At bag drop, retrieve bags from arriving cars and stage golf clubs on proper carts.
Assist Starters and Rangers with on course assistance as requested.
Set up, manage, and breakdown the practice area as detailed in the SOP manual to ensure a positive experience for all golfers.
Record all cart numbers on the tee sheet to corresponding tee times.
Greet members and guests as they return to the cart staging area after golf along with cleaning of clubs.
Maintain a clean and organized work space.
Relay important information to Management Staff including member/guest issues, work equipment not functioning properly, or Staff misconduct.
Punch in and out in a timely manner in accordance with club guidelines; alert Supervisor of any missed punches.
Proactively manage daily work flow to maximize productivity.
Study the tournament/event calendar so as to be able to communicate details with members/guests.
Take ownership of your work.
Conduct oneself in a professional manner and maintain a professional image at all times.

The Golf Cart Attendant does not directly supervise other Staff members but should set a positive work example for fellow teammates.

The Golf Cart Attendant will primarily work no more than 40 hours per week. However, based on required service levels, the above-mentioned hours could be more or less.

This is a seasonal opening with season ending on Apr 15, 2018.

Requirements:
Preferred experience at a private facility or high-end resort.
36-hole experience is also preferred.
Valid state issued driver’s license.
Meet all federal and state employment eligibility guidelines.
Must be able to stand on their feet for extended periods of time.
Must be able to lift and/or carry items that are at most 30 pounds.

Keys to Successful Performance:
Dependable.
Excellent communication skills.
Service-oriented, hospitality focused.
Leadership/team building.
Fundamental knowledge of the game of golf, rules of golf, tournament operations and golf facility operations.
Act as a role model for all employees by demonstrating the behavior and work ethic expected of all the Staff.
Self-motivated; self-starter.
Maintain and promote a positive professional image within the community.

Compensation:
$16.00 – $20.00 per hour.
Hourly rate includes base hourly rate and service charges accrued from cart fees and guest fees.
Service charge pool is paid out by total hours worked in the respective pay period.
40 hour work week – typically four 10-hour shifts and 3 days off.

How to apply:
Please send your resume including references, and cover letter in PDF format to the email provided.

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