Outside Golf Services Professional

15 June 2017

Category:
Country: USA
State: Arizona

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Outside Golf Services Professional
Country Club in Scottsdale, Arizona is looking for an Outside Golf Services Professional.

Position Overview:
Outside Service Professionals assist the Director of Golf and Outside Services Supervisors in the day-to-day golf and valet operations of the Country Club. All duties of the position shall be performed with a commitment to the highest level of customer service and total satisfaction of all customers.

Outside Services Professionals must possess excellent oral, written, and interpersonal skills. They must possess the ability to interact with members and staff on all levels in a professional, positive, and friendly manner. Position requires a highly professional demeanor, adaptability, flexibility and adherence to a strict level of confidentiality. Ability to comprehend and carry out instructions while working as a team player is critical. Ability to work all shifts, days, weekends, and holidays is a must. Candidates must be able to drive a manual or standard transmission vehicle. Position is an entry level golf service position. Specific duties are servicing the Club members and guests in the areas of valet, bag drop, golf carts, staging areas, practice facilities, and on the golf course. Duties are not limited to these specific areas. Additional responsibilities are included. Service to club membership must be in a professional and courteous manner and daily appearance standards are mandatory.

Experience within the golf industry preferred. Customer service experience needed. Looking for career minded individuals with serious intent to work and grow in the golf industry. Position is entry level golf position with strong potential for advancement in golf operational program.

Specific Responsibilities – include but are not limited to:
Understand and respond to all member and guest needs and requests in a timely and professional manner.
Greet all members and guests upon their arrival at the Club and assist them with their vehicle, golf bags, directions and other requests.
Approach all members and guests, at the beginning and end of their round, to clean their clubs and to assist them however necessary.
Follow all specified procedures to satisfactorily perform routine daily tasks, including collecting and cleaning range balls; storing, cleaning, and charging golf carts; removing trash from staging areas; and to open and close the bag room and golf cart storage area.
Monitor the cleanliness, order, safety, and aesthetic quality of the property, including practice facilities, staging area, cart barn, bagroom and valet areas as well as all equipment, immediately reporting service needs.
Be knowledgeable about all goods and services offered by the club and to actively promote them to members and guests.
Participate in the set up and breakdown of clubhouse or golf special events.
Transport, as needed, golf carts to and from the cart staging and storage areas.
Issue and retrieve rental clubs for/from members and guests including verifying that all clubs are accounted for and stored properly.
Immediately report all suspicious occurrences and hazardous conditions.
Maintain the cleanliness and safety of work areas at all times.
Practice safe work habits at all times, to avoid injury to self and others, and to comply with company and departmental safety rules and regulations and the proper use and handling of all relevant equipment.
Attend all mandatory meetings as directed.
Perform other tasks, including cross-training, as directed.
Advise the supervisor of any complaints so they may be professionally resolved.
Engage in the daily cleaning and repairs/maintenance of the golf cart fleet.
Maintain and be responsible for the practice area, keeping practice balls stocked and picked up by using the range picker in a safe and appropriate manner and cleaning the practice balls, as needed.
Maintain and be responsible for all of the beverage coolers including restocking and re-icing as needed.

This is a seasonal opening with season ending on May 15, 2018.

Requirements:
Experience within the golf industry is preferred. Customer service experience needed. Looking for career minded individuals with serious intent to work and grow in the golf industry. Position is entry level golf position with strong potential for advancement in golf operational program.

Compensation:
Starting base wage rate of $12.50 per hour. Position eligible for a performance bonus up to $500.00 at the end of season; paid after May 1st. The amount is based on the Club’s discretion. Position receives overtime which is paid at time and a half. There is a holiday bonus, meals, uniforms and playing privileges.

How to apply:
Please send your resume, professional references, and cover letter to the email provided.

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