Assistant Golf Professional

1 June 2017

Category:
Country: USA
State: Wisconsin

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Assistant Golf Professional
Golf Courses in Madison, Wisconsin is looking for an Assistant Golf Professional.

Position Overview:
These positions will handle day to day clubhouse operations at the golf courses including managing, training and scheduling staff to maximize efficiency and customer experiences in the areas of food and beverage service, point of sale transactions and outdoor operations. Additionally, this position will be expected to resolve customer service issues, assure quality control expectations are met daily, manage communications with maintenance staff, assure cleanliness and readiness of the clubhouse and related facilities and amenities, and assure accurate daily counts and reports are performed especially as it relates to inventory control, point of sale reports etc. As directed, this position will provide lessons and junior programs. Reporting directly to the Clubhouse Operations Supervisor / PGA Pro, this position will both provide direction to and work alongside attendant staff to accomplish the needed outcomes.

Oversee day to day clubhouse operations. Train attendant staff in corresponding areas of responsibility. Schedule attendants appropriately based on facility usage. Oversee concession, golf cart, driving range and merchandise operations. Track inventory, run necessary reports accurately as directed by Clubhouse Operations Supervisor. Handle point of sale transactions. Assure daily reports on inventory, sales receipts etc are accurate. Assure availability of carts in good working order to meet customer demand. Ensure driving range is picked up and in order. Open and close facilities. In the case of inclement weather, take appropriate actions to ensure the safety of course patrons and employees.

Provide support for junior programs, lessons, tournaments, leagues and other events. Provide lessons as assigned by Class A PGA Golf Pro. Schedule junior programs. Support programs, outings and tournaments through clubhouse and course set up, handling special needs, properly staffing and providing for excellent customer experiences. Communicate with maintenance staff on weather and maintenance issues.

Performs related work as required.

This is a seasonal opening with season ending on Nov 15, 2017.

Requirements:
Working knowledge of the standard techniques of playing and teaching golf, rules of golf, and etiquette. Working knowledge of and the ability to use computer software applicable to duties of the position such as data management, scheduling and registration software. Knowledge of golf-related concessions, equipment and merchandising. Ability to plan, direct and coordinate the work of subordinate staff. Ability to maintain effective working relationships with co-workers, subordinates, other employees, the public, community and business leaders, contractors, PGA officials and other course professionals. Ability to communicate effectively, both orally and in writing. Ability to use sound judgment, tact, and diplomacy in handling angry customers or volatile situations. Ability to maintain adequate attendance.

At least two years work experience in food and beverage and customer service in a golf course clubhouse setting. An Associate’s Degree in Golf, Recreation, or Hospitality Management or related field may be substituted for one year of experience. A Bachelor’s degree in Golf, Recreation, or Hospitality Management or related field OR PGA certification may be substituted for two years experience. Other combinations of training and/or experience which can be demonstrated to result in the possession of the knowledge, skills and abilities necessary to perform the duties of this position will also be considered.

Special Requirements:
Registered PGA apprentice/affiliation/membership status preferred, but not required.
Licensed Bartender within 30 days of hiring. Failure to obtain will result in forfeiture of position.
Certified Food Manager within 60 days of hiring. Failure to obtain will result in forfeiture of position.
Employees are expected to physically access all golf courses and facilities.
Employees will be expected to work during the evening or on weekends for lessons, leagues, special events, and as required.

  • Payroll title for this position is Professional Aide 1.

Compensation:
$15.66 – $17.02 per hour.
Base hourly rate for first year of employment will be $15.66 per hour.
Candidates are required to work 40 hours per week.
Overtime (1.5x) is kept to a minimum, but we recognize that overtime is necessary from time to time.
Holiday pay (2.0x) occurs on Memorial Day, Fourth of July and Labor Day.
Additional income would come in the form of teaching golf lessons.
The amount of additional income that you could bring in with golf lessons is limitless.
It will totally depend on the amount of time you are willing to dedicate to teaching.

How to apply:
Please send your resume and cover letter to the email provided.

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