Golf Caddie Master & Director of Outside Golf Operations

29 May 2017

Category:
Country: USA
State: Texas

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Golf Caddie Master & Director of Outside Golf Operations
Golf Club in Dallas, Texas is looking for a Golf Caddie Master & Director of Outside Golf Operations.

Position Overview:
The general purpose of this position is to successfully manage the external components of the Golf Operation through strong leadership and organizational skills. The Outside Operations and Caddie Program are considered the “face” of the operation. They must consistently provide exceptional service that is expected from our members and guests. Below describes the daily responsibilities for the Caddie Master/Director of Outside Operations. This is a general outline and may not be inclusive of all responsibilities.

General responsibilities:
• Cordially greets all members and guests, openly offer information about the Club, and communicate pertinent daily play details.
• Ensures all amenities are prepared and well maintained throughout the day. Amenities include, but are not limited to the: driving range, short game, putting greens, golf carts, push carts, bag drop, instructional tee, and bag room.
• Creates a high-end service environment that promotes the game of golf and meets the needs of the members. Ensures that the staff provides a high level of customer service.
• Inventories and controls supplies for the golf services operation.
• Maintains constant communication with the golf professional staff.
• Works with the golf professional staff to organize all groups/outings that are being hosted by the facility and prepares staff and facility for these events.
• Assists in maintaining the overall upkeep of the caddie room, bag room, cart storage area and parking lot. Immediately reports issues with physical areas.
• Assists in preparing work schedules and assigns employees areas of responsibility.
• Assists in interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining staff; addressing complaints and resolving problems.
• Assures that effective, on boarding, orientation and training are given to each new staff member. Develops ongoing training programs.
• Communicates any changes or new policies and procedures to the department.
• Maintains flexibility to take on new and different tasks as directed by the Director of Golf or Senior Assistant.
• Be informed and promote all club golf activities.
• Incorporates safe work practices in job performance.
• Conducts meetings with staff.
• Attends all Golf Shop Staff meetings.

Caddie Master responsibilities:
• Has direct communication with starter/golf shop to issue caddie assignments to groups.
• Monitors business volume – forecasts and plans anticipated caddie assignments.
• Prepares caddie schedules and weekly shifts.
• Arranges training schedules and conducts tests for advancement.
• Organizes caddie banquet and caddie tournament each season.
• Performs payroll tasks as scheduled. Monitors hours to maximize productivity and minimize overtime.

Requirements:
High School graduate, College Degree preferred.
Must have caddie experience or have worked at a facility that has a caddie program.
Outstanding management skills.
Self-starter.

Compensation
$35,000.00 – $60,000.00 per year.
Compensation is based on previous experience.
Additional income may be earned through caddie loops and tips.

How to apply:
Please send your resume and cover letter to the email provided.

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